General EV and charging questions

Do EVs have enough range for my daily commute?

Yes. Average distance travelled-one way (in kms) in major Indian cities lies somewhere between 20-25kms. With advancements in battery technology, cars like the Tata Nexon EV, Hyundai Kona or the MG Zs EV, already provide a range of well over 250kms, while 2 wheelers with range above 80kms are getting more and more common as well.

Are EVs expensive to run?

EVs are significantly cheaper to run and maintain than their IC engine counterparts, primarily due to savings on fuel costs. For a yearly run of 70,000 Kms, the operational costs of a conventional commercial vehicle are 2.5 times higher than a commercial EV, making a strong case for turning your fleet electric.

Visit our Fleet charging page or contact us to know more about the solutions we offer.

Are EVs slow?

No. The instant torque from an electric motor makes an EV very fast.

How long does it take to charge an EV?

Higher the power output of the charger, the quicker your car will charge. A regular wall-mount home charger is around 3 times faster than a three-pin plug portable charger, that usually comes along with your EV purchase, taking the charge from 0-80% in about 5 to 10 hours depending on the power output of the charger and also on the EV in use.

On the other hand, in case of a DC charger the charging times can be reduced significantly.

What is the difference between AC charging and DC charging?

AC charging makes use of the vehicle’s on-board charger, since the vehicle’s battery can only take in DC current. This on-board charger is responsible for converting AC or alternating current, being fed from the charger to the vehicle, to DC or direct current.

On the other hand, DC charging uses the external charger to complete the conversion and therefore directly charging the vehicle without the help of the vehicle’s on-board charger. Check out our solutions here.

What is DC Charging?

Faster than AC (Alternating Current) charging, DC (Direct Current) charging is the preferred mode when you don’t have time for a relaxed-pace charging. DC chargers directly convert the incoming power supply and feed the vehicle’s battery quickly. You will find DC Chargers at spots where one doesn’t have too much time on hand and needs a rapid recharge, e.g. a supermarket or highways.

Check out our DC Charging Range here.

Where can I charge?

We’re constantly expanding our network of both public and private chargers, through products offered by our partners. At the moment, the most convenient method of keeping your range topped up remains to be charging your EV at home. In the future however, you will be easily able to charge your EVs at the supermarket, shopping malls, sports and office complexes, highways and other private and public locations.

Are there any incentives available for EVs or Charging stations?

In 2019, the Government of India slashed the GST slab on buying an electric vehicle from 12 percent to 5 percent. It also announced an additional income tax deduction of Rs 1.5 lakh on the interest paid for a loan taken to buy an e-vehicle. Read more about it here.

Home, Public & Commercial EV charging questions

What chargers can I install at my home?

Our range of domestic EV chargers comes in wall-mounted and floor-mounted formats. Check them out here.

How long will it take for eVolt to install a charger at your home?

Since every site has it’s uniqueness and it’s set of challenges, there cannot be a definite answer to this. However, a few physical and electrical observations need to be made, which our experienced site engineers help you tackle.

Just fill in our request a quote form or contact us to get started.

Can I charge my EV straight out of a wall socket?

Yes. EV’s can be charged using a ‘slow charger’ which plugs directly into a wall socket, also known as the ‘granny charger’ in some countries.

You will usually get this charger with your EV purchase as it is portable and can be carried in the boot or storage area of your vehicle. The charging speeds of such chargers are significantly slower when compared to wall or floor mounted chargers.

Can I install a charger at my workplace?

Yes. Check out eVolt’s services and products, contact us, and we’d assist you in selecting the best charger(s) that meet the requirements of your company and site.

How do I charge my vehicle when i’m not home?

eVolt’s intelligent charging features through our partners, allow users to monitor, schedule and track power usage and channel supply as per specific time and energy requirements.

AC vs DC charging. Which one is better for me?

AC charging uses an in-built charger to convert alternating current into direct current and power up the vehicle’s battery, whereas DC charging sends the power directly from an external charger to the vehicle.

AC charging is preferably used at the home and workplace, where one spends a considerable amount of hours, and also because it’s significantly cheaper to install and maintain.

DC charging, on the other hand, is more suited to out-of-home locations.

Check out eVolt’s full range of EV Chargers.

Can I check my chargers usage and limit access on my chargers?

eVolt’s intelligent charging features through our partners, allow users to monitor, schedule and track power usage and channel supply as per specific time and energy requirements.

How long will it take to charge my EV at home or at the office?

Charging times vary as per the battery in the EV in question and also the charger being used. However average charging times for current EVs when charged via AC chargers lie roughly between 5-8 hours for an 80% charge. In case of DC Charging, times are significantly reduced to somewhere between 30-90 minutes for a 0-80% charge.

Can I charge any EVs using chargers provided by eVolt?

Our portfolio of chargers through our partners covers most 2 and 4 wheeler EVs and standards present in the market today.

Go through our solutions here and request a quote or contact us to know more.

What price will I pay for a charge?

If you are charging your EV using a public EV charger, you would be paying a charge mentioned by the service provider of the said charger, based on your per kVAh consumption.

In case of a home charger, the per kWh rate defined by your DISCOM would be applicable.

Do I need a separate meter?

In case of a home charger install, if your sanctioned home load is more than the maximum peak load of the charger being installed, the existing meter can be used.

Can others charge at my place?

Yes. In the case of a smart charger, the owner of the charger can either make the access universal or define user levels for access by different EV users. Contact us regarding the range of our smart charging solutions.

EV standards questions

What does EV, PHEV & BEV mean?

EV or BEV, also known as Battery Electric Vehicles, are vehicles that are only powered by a battery and rely on electricity for their propulsion rather than conventional fuel, therefore elminating the need of an exhaust pipe and making them extremely clean to run.

PHEV, which stands for plug-in hybrid electric vehicle, is a type of EV that is powered by both conventional gasoline as well as electricity. The motor and the engine switch between themselves based on the speed of the vehicle. Compared to a standard regular Hybrid Vehicle or an HEV, a PHEV can be charged using an outlet like a regular EV.

What is the difference between single phase and three phase modes of power supply?

Three-phase power supply, more commonly used in industrial or commercial centres, uses three conductors and one neutral line for completing the circuit, compared to a single-phase supply, which uses a single conductor and neutral line and is more commonly supplied in residential areas, or where less power is required for running smaller loads.

What is the difference between a tethered & an untethered charger?

Tethered chargers have their charging cable hardwired into the charger unit, while in case of an unthered charger the charging cable is needed to be pluged-in before every use.

Go through our solutions here and request a quote or contact us to know more.

What are the different types of AC plug connectors?

For AC charging in India, there are 3 types of plug connectors being used at the moment.

1. IEC 60309 or the Industrial Socket, more commonly used by Indian e-Rickshaws, Mahindra e2o, Mahindra e2o Plus P6. This standard is called the Bharat EV standard.

2. IEC 62196 or the Type 2 connector, more commonly used by the Hyundai Kona, MG Zs EV, Tata Nexon EV and most of the other Global EV’s, like the Nissan Leaf, Renault Zoe, Audi e-tron etc.

3. The third type is a regular 3 pin connector coupled with a 15 Amp plug used mostly in Indian e-Scooters.

What are the different types of DC plug connectors?

For DC charging, there are 4 types of plug connectors being used at the moment.

1. SAE Combo Charging System, also known as CCS, is mostly used by european manufactureres such as Audi, VW, BMW etc.

2. CHArge de MOve or CHAdeMO is a Japanese standard more commonly found in Nissans and other Japanese EVs.

3. Tesla supercharger connector used exclusively in all of Tesla’s range.

4. GB/T is a chinese standard used mostly by BYD among other Chinese automakers. Older versions Mahindra and Tata EVs also used this standard.

Note : Bharat EV Charger DC-001 specifications recommend the China based GB/T connector standard. Also Indian electric cars and electric buses use the GB/T port on the vehicles for DC fast charging.

What are the different charging modes?

Mode 1: Slow AC charging done directly via a household, 220V or 440V socket with maximum current rating of 16A and power output (kW) range of 3.7-11 kW.

Mode 2: Slow AC charging facilitated via a portable cable or charger with an in-built protection and control device, with voltage rating of 220V or 440V and maximum current rating of 32A and power output (kW) range of 7.4-22 kW.

Mode 3: Slow and Fast AC charging with an active connection between the EV and the EVSE to facilitate communication and safety for smart charging, voltage rating of 220V or 440V, maximum current rating of 32A and power output (kW) range of 14.5-43.5 kW.

Both single-phase and three-phase AC connections are allowed under all
three Modes. Mode 1 uses a 3-pin connector, while Mode 2 & 3 utilise a Type 1 or Type 2 connector.

Mode 4: DC charging method, in which an off-board charger enables very fast charging speeds. Voltage rating of 600V, Maximum current rating of 400A and output power (kW) range of 38-200 kW. Mode 4 utilises CCS or a CHAdeMO plug.

How do chargers communicate?

A smart EVSE communicates with the CMS, which is a cloud based Central Management System used to manage user authorisation, billing and rate of charging.

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